Refunds & Cancellation

1. Cancel Your Subscription

You can cancel automatic renewal in your account settings at any time before your next renewal. Your Pro access continues until the end of the billing period you have already paid for. After that, your account moves to Free and no further subscription renewal payments are due.

If you cannot access the cancellation option or need help, email support@actiondrivennote.com from the email address associated with your account. Simply stopping use of the service does not cancel your subscription.

2. Refunds and Billing Errors

Monthly subscription payments are generally non-refundable. We do not provide partial refunds for unused days or for cancelling during a billing period. This does not limit any refund rights required by applicable law.

If you believe you were charged twice, charged incorrectly, or are entitled to a refund under applicable law, contact support@actiondrivennote.com. Include your account email, the charge date, and the receipt or invoice reference so we can investigate. Do not send your full card number or security code.

Approved refunds are returned to the original payment method. The time it takes for the refund to appear depends on your payment provider and bank.

3. What Happens When Pro Ends

When your paid billing period ends after cancellation, your account returns to Free. We do not delete existing items or attachments because you downgrade. You can continue to view, edit, and delete your existing items.

Free allows up to 100 items per account. All items count, including nested items, completed items, and items in the trash. If you have 100 or more items, you cannot create new items. Permanently delete items until you are below 100, or subscribe to Pro, to create more. Moving items to the trash does not free up quota.

Attachments uploaded while you had Pro remain available to download, including files larger than 5 MB. New attachments uploaded on Free must be no larger than 5 MB per file.